Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Need assistance? Submit a request below and we will get to work!
If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.
If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).
Required fields are marked with an asterisk*
{"xsrfToken":"8e14f85b17eb55d2df3297138e6264379034a182_lout","branding":{"id":"2","key":"ac","name":"Elever - Equipo de Soporte","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0040de","headerLinkHoverBGColor":"#0040de","headerBadgeColor":"#0040de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cf049cd4-7c10-42af-8263-4bf185b271ab/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzIzODk3ZC03YmFhLTRjY2MtOGVhZi04ZmY4OTk0OWVhMTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmMDQ5Y2Q0LTdjMTAtNDJhZi04MjYzLTRiZjE4NWIyNzFhYiI6WyJyZWFkIl19LCJleHAiOjE3NzIzMzA2MTUsIm5iZiI6MTc3MjMzMDAxNX0.POphF87RBW2BO1yC-RnnIGgrhHJrKWsddtDHxmC-Cpk&client=4323897d-7baa-4ccc-8eaf-8ff89949ea13&mode=fit","logoId":"cf049cd4-7c10-42af-8263-4bf185b271ab","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Centro de Soporte","sharedPortalName":"Portal de Soporte","userInitialAnnouncementHeader":"Horario de operación","userInitialAnnouncementMessageWiki":"<p>24/7/365 <a href=\"http://ejemplo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">soporte@elever.cloud</a>+34 919171452</p>","translations":{"en-US":{"helpCenterTitle":"Bienvenido al Centro de Soporte","sharedPortalName":"Portal de Soporte","announcementHeader":"Horario de operación","announcementMessage":"24/7/365 [soporte@elever.cloud|http://ejemplo.com]+34 919171452","localeDisplayName":"English (United States)"},"es-ES":{"sharedPortalName":"Centro de Soporte","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00453e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzIzODk3ZC03YmFhLTRjY2MtOGVhZi04ZmY4OTk0OWVhMTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzIzMzA2MTUsIm5iZiI6MTc3MjMzMDAxNX0.6-3wOQlokPcNzUweNeWNpp0kzihXBCx_IgsjHmiYqqw&client=4323897d-7baa-4ccc-8eaf-8ff89949ea13&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#00453e","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"ac","projectId":10001,"serviceDeskId":2,"name":"Elever - Equipo de Soporte","description":"<p>Bienvenido. Puedes generar una solicitud Atención Cliente a partir de las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"21","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"<p>Cuéntanos que problemas estás teniendo.</p>","icon":10545,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[6],"key":""},{"id":"19","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"<p>¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.</p>","icon":10549,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[6],"key":""},{"id":"18","name":"Preguntas acerca de la prueba del producto","descriptionHtml":"","callToAction":"Preguntas acerca de la prueba del producto","introHtml":"<p>¿Estás probando nuestro producto y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":10541,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[6],"key":""},{"id":"17","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","icon":10536,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[6],"key":""},{"id":"23","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? Somos todo oídos.</p>","icon":10539,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[6],"key":""},{"id":"182","name":"Solicitar un cambio","descriptionHtml":"","callToAction":"Solicitar un cambio","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira)</p>","icon":10520,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[6],"key":""},{"id":"16","name":"Soporte técnico","descriptionHtml":"<p>Contact Support</p>\n<p>Need assistance? Submit a request below and we will get to work!</p>\n<p>If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.</p>\n<p>If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).</p>","callToAction":"Soporte técnico","introHtml":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.<br> Contact Support</p>\n<p>Need assistance? Submit a request below and we will get to work!</p>\n<p>If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.</p>\n<p>If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).</p>","icon":10520,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[6],"key":""},{"id":"22","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"<p>Haznos saber cual es tu idea para una nueva característica.</p>","icon":10535,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[6],"key":""},{"id":"183","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"119","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"20","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[182,19,18,17,16,23,22,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67594512-c143-3b62-809c-2d738a0b4a64","appLinkName":"System Confluence","appLinkUrl":"https://elever.atlassian.net/wiki","spaceKey":"DOCS","spaceName":"Docs","spaceUrl":"https://elever.atlassian.net/wiki/spaces/DOCS","isServer":false},"labels":[],"projectKey":"SAT","serviceDeskId":2,"kbLinkDomainURLs":["https://eu.support.elevercloud.com","https://elever.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzIzODk3ZC03YmFhLTRjY2MtOGVhZi04ZmY4OTk0OWVhMTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzIzMzEyMTUsIm5iZiI6MTc3MjMzMDAxNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.q29MgOeQ2IKjnsBa6Y84btk_Bt4aW_4B9aN2If9_1M4","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"4323897d-7baa-4ccc-8eaf-8ff89949ea13","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"8922eee3-5bf9-4417-a6ac-72cd31abe47d","name":"How to","description":"Breves guías para realizar configuraciones habituales","categoryUrl":"https://eu.support.elevercloud.com/servicedesk/customer/portal/2/topic/8922eee3-5bf9-4417-a6ac-72cd31abe47d","createdAt":"1689234021554"}]}},"reqCreate":{"id":16,"projectId":10001,"issueType":{"id":"10010","name":"Support"},"form":{"name":"Soporte técnico","descriptionHtml":"<p>Contact Support</p>\n\n<p>Need assistance? Submit a request below and we will get to work!</p>\n\n<p>If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.</p>\n\n<p>If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).</p>","callToAction":"Soporte técnico","intro":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.<br/>\nContact Support</p>\n\n<p>Need assistance? Submit a request below and we will get to work!</p>\n\n<p>If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.</p>\n\n<p>If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).</p>","instructions":"<p>Contact Support</p>\n\n<p>Need assistance? Submit a request below and we will get to work!</p>\n\n<p>If you think the problem is a bug and you don't find it in system status or known issues, raise it here and we will collect full details to report it to development.</p>\n\n<p>If you are an Atlassian certified partner, please confirm you are logged in using the account associated with your business email address (your company domain, NOT Atlassian domain, your customer’s domain, or personal email domain).</p>","icon":10520,"iconUrl":"https://eu.support.elevercloud.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10004","fieldConfigId":"10104","label":"Impact","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10000","label":"Extensive / Widespread","selected":false,"children":[]},{"value":"10001","label":"Significant / Large","selected":false,"children":[]},{"value":"10002","label":"Moderate / Limited","selected":false,"children":[]},{"value":"10003","label":"Minor / Localized","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Want faster, more accurate help? Upload screenshots or videos that show your issue and where it happened. Review our ret","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/16","calendarParams":{"firstDay":0,"date":"2026-03-01T01:53:35+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67594512-c143-3b62-809c-2d738a0b4a64","appLinkName":"System Confluence","appLinkUrl":"https://elever.atlassian.net/wiki","spaceKey":"DOCS","spaceName":"Docs","spaceUrl":"https://elever.atlassian.net/wiki/spaces/DOCS","isServer":false},"labels":[],"projectKey":"SAT","serviceDeskId":2,"kbLinkDomainURLs":["https://eu.support.elevercloud.com","https://elever.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzIzODk3ZC03YmFhLTRjY2MtOGVhZi04ZmY4OTk0OWVhMTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzIzMzEyMTUsIm5iZiI6MTc3MjMzMDAxNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.q29MgOeQ2IKjnsBa6Y84btk_Bt4aW_4B9aN2If9_1M4","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"4323897d-7baa-4ccc-8eaf-8ff89949ea13","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/2?xdm_e=https%3A%2F%2Feu.support.elevercloud.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4ZmY3ZDQxYTFmMWM1ZDg1N2E0YWJjNzVhODg0YTRkMTgyNzE4YTkwZjliMzBmMTU3NzA3YTE3YTViNDBiZjA1IiwiaXNzIjoiZDA0NGZkZjAtNGE4Ni0zMmEzLTk5Y2YtNTY5NDFiYmQyYWUyIiwiY29udGV4dCI6e30sImV4cCI6MTc3MjMzMDkxNSwiaWF0IjoxNzcyMzMwMDE1fQ.9aeIVCkZYln2AeH0IUJbI4XBv7WpkHXykwN_BMsJUy4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImQwNDRmZGYwLTRhODYtMzJhMy05OWNmLTU2OTQxYmJkMmFlMiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2VsZXZlci5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9ldS5zdXBwb3J0LmVsZXZlcmNsb3VkLmNvbSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU0FUIiwiaWQiOiIxMDAwMSJ9fX0sImV4cCI6MTc3MjMzMDkxNSwiaWF0IjoxNzcyMzMwMDE1fQ.LNTihOPF9FdPwufuPuMJ5X6VEYG1TnUIaE6rN1aIVy4\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://elever.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://eu.support.elevercloud.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SAT\\\",\\\"id\\\":\\\"10001\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SAT\\\",\\\"project.id\\\":\\\"10001\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\",\\\"servicedesk.requestTypeId\\\":\\\"16\\\"}\",\n \"timeZone\":\"Etc/GMT\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://eu.support.elevercloud.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=2&location=footer&xdm_e=https%3A%2F%2Feu.support.elevercloud.com&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjMjZiN2FlNzhlZDEzNDkzODJlMTJkMjMwNmZjNGU0MTQyNGY5NDllY2Q2ODliMmQxZjhlMTA2YzY2NzQwM2M0IiwiaXNzIjoiZDA0NGZkZjAtNGE4Ni0zMmEzLTk5Y2YtNTY5NDFiYmQyYWUyIiwiY29udGV4dCI6e30sImV4cCI6MTc3MjMzMDkxNSwiaWF0IjoxNzcyMzMwMDE1fQ.qF502I4usDtaCtM982XqzNDIuUfVlIIPmpDekUjgtdQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImQwNDRmZGYwLTRhODYtMzJhMy05OWNmLTU2OTQxYmJkMmFlMiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2VsZXZlci5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9ldS5zdXBwb3J0LmVsZXZlcmNsb3VkLmNvbSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU0FUIiwiaWQiOiIxMDAwMSJ9fX0sImV4cCI6MTc3MjMzMDkxNSwiaWF0IjoxNzcyMzMwMDE1fQ.oXBH8G1n3KBL5aly0EboDLrtlr33qwWwCaPJvBp_HmY\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://elever.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://eu.support.elevercloud.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SAT\\\",\\\"id\\\":\\\"10001\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SAT\\\",\\\"project.id\\\":\\\"10001\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\",\\\"servicedesk.requestTypeId\\\":\\\"16\\\"}\",\n \"timeZone\":\"Etc/GMT\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://eu.support.elevercloud.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}